Shipping policy

1. Deliveries are made to the delivery address given at time of order.  Customer accepts full responsibility for ensuring accuracy of information provided.

2. You accept and agree that we will not be held liable for deliveries that are delayed.

3. You accept and agree that we will not be held liable for deliveries that go missing. However we will make like for like replacements if a delivery goes missing due to the fault of a 3rd party (i.e. courier) after a sufficient time period has elapsed and after you agree to assist us in any subsequent investigations for compensation from said 3rd party.

4. We do not deliver to PO Box or hotel addresses.

5. As stated in Clause 10 within this Agreement, we will only refund outbound postage costs for the least expensive common/standard delivery method.  The cost of expedited and priorty services will not be refunded over and above that of the least expensive common/standard delivery method.

6. For delivery to the EU, orders will be sent using an enhanced Delivered at Place service ("eDAP"). This will ensure customers do not need to complete any paperwork or pay additional duties or taxes to receive their orders.